Booking Conditions
Booking conditions for all conferences, workshops, training courses and breakfast briefings, hereinafter referred to as the “Event”. (Please note special booking conditions apply for webinars and are shown towards the bottom of this page).
Venue
The venue for the Event is subject to change without notice and is only confirmed when joining instructions (final conference details and a venue location map) are sent to delegates by email, usually around two weeks prior to the event. In the event of a change of venue from that originally advertised or confirmed in the joining instructions, LexisNexis will make every effort to provide an appropriate alternative venue within a reasonable distance of the location originally advertised for the Event. LexisNexis will not issue refunds for cancellations relating to changes to a confirmed venue. LexisNexis will not issue any compensation or refunds in relation to increased travel or accommodation costs incurred by delegates or participants in an Event as the result of a change in venue.
Fee
Each delegate’s one day fee includes attendance, refreshments, lunch and course documentation. In the case of half-day events lunch costs are not included unless specifically stated as being included in the individual Event literature. No accommodation costs are included in the delegate fee, and it is the delegate’s responsibility to provide their own accommodation if required (for example if participating in a two-day event). Full payment, including VAT if applicable, must be received by LexisNexis prior to the Event. If payment remains outstanding at the commencement of the Event the delegate may be asked to settle the outstanding amount by personal credit card or cash payment before being admitted to the Event. If payment is not made, LexisNexis reserves the right to refuse entry to the delegate. If a delegate is refused entry, the outstanding delegate fee will still be due to LexisNexis under the cancellation terms detailed below.
If paying by cheque please return your completed registration form by post to LexisNexis Conferences, Halsbury House, 35 Chancery Lane, London WC2A 1EL. Alternatively you can pay online using our secure payment system.
Once payment has been received a VAT invoice/receipt will be sent. If paying by cheque fees must be paid in UK Sterling from a UK bank account. Payment for invoices will not be accepted in US dollars, Euros or currencies other than UK Sterling.
Confirmation of your booking
All bookings will be acknowledged in writing within five working days of their receipt or by email if booking and paying online. If booking and paying on line you will receive an initial email confirming receipt of payment shortly after the transaction has taken place. You will receive a second email confirming your order number within two working days of the order being placed. If requesting payment on invoice or on account, you will receive confirmation of your order by email once the invoice has been raised or the order has been placed on your account. Joining instructions (final conference details and a venue location map) will be emailed to delegates approximately two weeks before the event. Please telephone the Bookings Enquiries line immediately:
• if you have not received written acknowledgement of your booking within 7 days of sending it by fax, post or email or
• if you have not received your joining instructions five days before the event
Accommodation
It is the responsibility of delegates to book and pay for any accommodation if required. LexisNexis has negotiated preferential rates at a number of UK hotels. To take advantage of these contact our preferred accommodation supplier and quote the reference VHLEX at the time of booking.
Venuehunt Ltd
Tel: 01722 500 675
Fax: 01722 500 729
Email: lexisnexis@venuehunt.co.uk
Quote the code VHLEX at the time of booking.
Additional Requirements
LexisNexis Conferences would like to ensure that all delegates can participate fully at our events. If you have any additional requirements such as wheelchair access, large print documentation or an induction loop, or if you have any particular dietary requirements please let us know either on the booking form if returning this or by email to conferences@lexisnexis.co.uk. If booking online you can give us details of special requirements and special dietary requirements using the online booking form.
Certificate of Attendance
A certificate of attendance is available on request, following your attendance at the Event, as a record of your training and development.
Documentation
For the majority of our Events, documentation is provided as part of the delegate package. Documentation will be dispatched within five working days after the event. Please call us if you do not receive your documentation within two weeks after the Event.
Cancellations
A refund of fees will be made only for cancellations received in writing at least 14 days before the Event and are subject to deduction of a 25% cancellation fee to cover administration costs. No refunds will be made for cancellations received less than 14 days before the event and failure to attend after confirming a booking will be subject to the same terms. We regret that the transfer of a booking to another event cannot be made but we will accept a substitute delegate at any time before the event. To substitute a different delegate please either email conferences@lexisnexis.co.uk with details of the event, the delegate who is being substituted and the name, job title and address details of the substitute delegate. Alternatively call +44 (0)20 7347 3500.
Event Programme
The Event Programme as published in promotional literature or on this website is correct at the time of publication but is subject to change without notice. LexisNexis reserves the right to alter or cancel the programme due to circumstances beyond its control.
WEBINARS TERMS AND CONDITIONS <top>
To download full webinar Terms and Conditions click on the links below:
Terms and Conditions for a Webinar Subscription
Terms and Conditions for Single Webinars
